+ experience at my local Jeep Svc Ctr today
I spent some time here a while back bitching about getting really lame svc and jacked prices at my old Jeep Dealer (I have a Cherokee) when trying to use my (apparently leperous) aftermarket warranty about 2 years ago. Since then I've avoided dealerships like the plague and frankly ended up neglecting my Jeep a bit to avoid future unpleasantness.
Well, today I had the [i]opposite[/i] experience at my NEW Jeep dealer. They gave me a short list of what they thought needed to be done, and I took some things off the list I figured I could do myself (water pump, belt, hoses, etc) and in the end I had enough money to do the brakes and some minor other stuff, and I stayed well within my budget. They gave me a 10%discount without mentioning it.
I'll definitely be going back there.
Keep repeating: customer service, customer service...
Well, today I had the [i]opposite[/i] experience at my NEW Jeep dealer. They gave me a short list of what they thought needed to be done, and I took some things off the list I figured I could do myself (water pump, belt, hoses, etc) and in the end I had enough money to do the brakes and some minor other stuff, and I stayed well within my budget. They gave me a 10%discount without mentioning it.
I'll definitely be going back there.
Keep repeating: customer service, customer service...
